Support

Refunds

If something is not working, write first. We would rather get you going than process a refund.

Email support@menmentech.com with what you tried and where it failed. If you still want a refund, Standard refunds are available for 7 days through Creem, the payment provider. Tell us why — which layout, which step — so we can fix the product. We cannot look up Creem receipts from this inbox.

After a refund, the license stops the next time that browser checks online. Statement files were never uploaded. Completely offline copies of an old client may keep working until they next validate — that is a known limit of a local buyout, not instant remote kill.